Relative Enquiries

We appreciate that you will want to hear of your relative’s progress, but it would be helpful if telephone enquiries were limited to immediate members of their family. Where possible, one person should call on behalf of the family. It is important to note that in order to maintain confidentiality, detailed information may not be discussed over the telephone.

If you would like to discuss the patient’s care with medical or nursing staff then, with the patient’s permission, nursing staff will arrange this.