Know who to turn to for healthcare and advice out of hours

FRIDAY, 15 MAY, 2015

IMMEDIATE RELEASE:

Know who to turn to for healthcare and advice during out of hours

The out-of-hours GP service in Perth & Kinross is operating a reduced service at certain times this weekend due to staffing availability.

However, patients who require GP out-of-hours services should be reassured that as the service is only available by appointment by calling NHS 24 on 111, they will be directed to the most appropriate out-of-hours service for treatment. They should also be reassured that if they require a GP, this will be arranged via NHS 24.

Over weekend periods and during holidays, when GP surgeries are closed, the out-of-hours service and A&E departments see a significant increase in attendances, some of which could be dealt with elsewhere.

Therefore, NHS Tayside is urging members of the public to make sure they know where to get the right treatment, at the right place, at the right time.

Top tips for the right treatment:

• When your GP surgery is closed, and you’re too ill to wait until it re-opens, you can access

appropriate out-of-hours services through NHS 24 by calling 111

• Your local Primary Care Emergency Centre out-of-hours service works with NHS 24 to make sure

that urgent medical advice and care is always available to you

• If you live in a rural area and have a minor illness like flu or earache or a cut, minor burn or

sprain, NHS 24 may direct you to your local Minor Injury & Illness Unit

• Your local pharmacist can provide a whole range of services including free advice, support and

guidance on all your health problems. You can find a list of pharmacies open on public

holidays and weekends on our website at www.nhstayside.scot.nhs.uk or by contacting NHS inform on 0800 22 44 88

• You can find a list of our hospitals and information on our website at www.nhstayside.scot.nhs.uk

• Find about your local health services and get health advice online at www.nhsinform.co.uk

Contact:

Debbie Huband

NHS Tayside Communications

(01382) 740134

15 May 2015