Wheelchair & Seating Quality Improvement Framework - Quality Ambitions

NHS Scotland Wheelchair and Seating Services (WSSs) provide a broad range of wheelchairs and postural support equipment for people with widely varying complexities of need. They aim to provide a comprehensive service to people who have mobility impairments, including the consideration of function, posture, pressure relief and comfort. They support people’s mobility and independent living in their own home to help enhance their and their carers’ quality of life. They provide not only initial provision of the equipment, but ongoing support; in most cases for the lifetime of the user. Seating is provided to those who need additional support in their wheelchair due to postural instability or irregular body shape. Many wheelchair users, and especially those with special seating requirements, are effectively in a continuum of care that is punctuated by specific episodes of intervention.
Quality standards were developed by a group with clinical, user, carer and third sector involvement. NHS Boards will work towards delivering this vision over time.

The Quality Improvement Framework contains 9 Quality Ambitions for Wheelchair Services statements which represent key elements of a quality service. The Quality Ambitions for Wheelchair Services will be challenging to achieve in their entirety but the most important outcome of measurement against these ambitions will be the demonstration of continual quality improvement and commitment to providing excellence in care to users of the service.
Quality Improvement Framework
Quality Improvement Framework - Quality Ambitions Data
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Her Majesty Queen Elizabeth II

1926 - 2022