Dundee Adult Psychological Therapies Service

Dundee Adult Psychological Therapies Service
15 Dudhope Terrace
Dundee
DD3 6HH

Telephone: 01382 346 556

Opening hours: Monday-Friday 9am-5pm

How to get here

See map below.

Public Transport:
Bus routes 4 and 28 will bring you from the town centre to the area of Dudhope Terrace.
  • No. 4: Commercial Street – Drummond Street
  • No. 28: Whitehall Street – Lochee Road

Parking:
There is a car park outside the department, when this is full there is on street parking nearby, although this can get busy so please leave time to find a space.

There are three NHS buildings on the Dudhope site. The Psychological Therapies Service is based in part of the oldest building, the middle of the three. The entrance (which is signposted) is via a shallow ramped path up the left hand side of the building.

How is the Service accessed?

You will need to be referred by your GP or another mental health professional within NHS Tayside.

What professionals are in the Service?

The team has Clinical Psychologists, Counselling Psychologists, Clinical Associates in Applied Psychology, Accredited Psychological Therapists and Assistant Psychologists. We are a teaching service and have a number of trainees observing and working alongside clinicians. We are also supported by a number of admin staff.

Who do we help?

We help people with mild to moderate mental health problems. These may include:
  • Anxiety
  • Depression
  • Obsessive Compulsive Disorder
  • Phobias
  • Panic attacks
  • Sleep problems
  • Bulimia Nervosa
  • PTSD and other trauma related difficulties

What treatment does the Service provide?

Treatment is provided in a number of ways:
  • Supported self-help
  • Computer based therapy
  • Group treatment
  • Individual treatment

Your therapist will discuss the best options with you, following your assessment.

Most treatments will encourage you to:
  • Explore your difficulties
  • Agree aims for treatment
  • Complete tasks between appointments
  • Learn how to cope with difficult situations

Where will appointments be?

Appointments are held in a private room either at our base (see above) or at GP surgeries.

What will happen at the first appointment?

Your first appointment will be an assessment appointment and will last up to 60 minutes. A summary of this meeting will be discussed with you and a report sent to the person that referred you.

If the assessment indicates that you would benefit from psychological intervention, treatment options will be discussed with you. Should our Service be unable to meet your needs, we will discuss alternative options available to you.

How long are people in contact with the Service?

Individual sessions usually last between 45 minutes and an hour and group sessions last for 2 hours. Sessions are conducted on a weekly or fortnightly basis. Treatment is time limited and you are likely to be seen for somewhere between 6 and 10 sessions.

Progress depends on regular attendance. It is therefore important that you attend all appointments given to you. Missed appointments are a significant issue for the NHS and over 150 more people could have been treated by this psychology service alone had everyone attended for their appointments last year. If you ever need to cancel or change an appointment, please do this as soon as you possibly can. Individuals who miss appointments without telling us will be discharged from the service. Our guidelines on attendance will be discussed more fully at your first appointment.

Confidentiality

All NHS staff have a legal duty to keep information about you confidential. We keep information about your contact with the Service in paper and electronic form and it is held securely. Only staff involved in your care will, be able to look at your records and we can check who has looked at your electronic record.

The person that referred you to the service will be kept informed about your treatment and at times we might be required to exchange information with other professionals involved in your care. On occasion, we are required by law to share confidential information out with the NHS. If this happens, we will make every effort to keep you informed.

Suggestions and Feedback

We welcome feedback about our service, and if you have any suggestions about how we could do things better, please let your clinician know. Alternatively contact the team by email on dundeeapts.tayside@nhs.net or contact the Lead Clinician by telephone or writing at the address above.

If you have not been satisfied with the service, please let your clinician know or contact the Lead Clinician as above. Alternatively you can make a formal complaint by emailing Complaints and Feedback Team at feedback.tayside@nhs.net or by writing to the address above.