• 50 minute confidential appointments for talking about grief/loss, challenging relationships, stress, work, illness, caring responsibilities etc
• Active listening, assets-based model
• Patient is in control of subject matter – whatever they find challenging at the time
• Flexible timing of follow up appts. (usually up to 6 max.)
• Appointments usually available within a week (9-5 mon-fri) by phone or F2F in GP practice
Community Listening Service
This site is intended for professional use; it is NOT for use by members of the public. It is not replacement for advice from your usual healthcare professional. If you have any comments, thoughts or feedback please contact us at: tay.referralguidance@nhs.scot.
Note that this email address contacts the team managing the website rather than the service itself; as such, please do not reach out with clinical queries or concerns.
Note that this email address contacts the team managing the website rather than the service itself; as such, please do not reach out with clinical queries or concerns.
Who We Are
Who to Refer
• Age 16+ and registered with an NHS Tayside GP practice
• Struggling emotionally with any challenging life situation: health (theirs or family), relationships (work or home), loss/bereavement, life changes etc.
• Community or outpatient (for inpatient support, contact chaplain 01382 423 110)
• Struggling emotionally with any challenging life situation: health (theirs or family), relationships (work or home), loss/bereavement, life changes etc.
• Community or outpatient (for inpatient support, contact chaplain 01382 423 110)
Who Not to Refer
• those requiring a long-term befriender or practical support (see social prescribing services instead)
• anyone actively under the influence of alcohol/drugs and requiring specialist addiction services
• those with severe or enduring MH diagnosis who require specialist MH input
• anyone actively in crisis
• anyone actively under the influence of alcohol/drugs and requiring specialist addiction services
• those with severe or enduring MH diagnosis who require specialist MH input
• anyone actively in crisis
How to Refer
Self and clinician referrals welcome
• 01382 423 116
• 0796 777 1941
• tay.listening@nhs.scot
• GP reception if service is present in surgery
• 01382 423 116
• 0796 777 1941
• tay.listening@nhs.scot
• GP reception if service is present in surgery
Alternatives to Referral
If unsure if right referral, we can speak to patient and cross-refer to social prescribing, third sector services etc or back to GP if needed.