Aims of the Endoscopy Team
- To put patients first
- Do the best that we can by working as a team to provide excellent treatment and care
- To treat patients and their carers with respect
- To respect the patients right to confidential treatment
- To provide a friendly, supportive environment where patients can undergo their procedure with dignity whilst ensuring comfort and safety
- To deliver a high standard of care, showing compassion and kindness
- To continually review the service we deliver by listening to the views of patients and carers
- To respect the right for patients and carers to be involved in decisions making about their plan of care
- To keep the waiting time in the department to a minimum
- Take the time to have good, open communications and be accountable for our actions and behaviours