Sleep Service
We are part of the Respiratory Liaison Nurse Team, we provide education and support to people in NHS Tayside suffering from Obstructive Sleep Apnoea (OSA)
Typical Patient Journey
What happens after my sleep study?
Once you have attended and completed your 1 night sleep study, the information is downloaded then analysed by the pulmonary function team. Depending on the results of your sleep study and sleep questionnaires you will either receive an invitation to make an appointment to start CPAP therapy, have your results reviewed by a Consultant or be discharged from the service. Due to the high number of studies to evaluate, please be aware this may take sometime. However, you will be contacted by the sleep service with the outcome of your results. Whilst we recognise that you may be anxious to know your results, we request that you do not call or email the respiratory nurse team.
What happens if I have Sleep Apnoea/OSA?
Once patients have had a sleep study which shows they have OSA they are referred to our service to start CPAP therapy. Our booking team will contact you to arrange a Near Me appointment we will then contact you to arrange collection of equipment and some information to allow you to start the therapy. After your appointment we contact you, usually by telephone to discuss how you are managing and assist with any problems.
What if my machine is broken?
Please email the Sleep Nurse Team tay.sleepservice@nhs.scot
If you do not have access to the email contact the Sleep Admin Team on 01382 740736 and leave a message with your name, date of birth, problem and contact telephone number, this will be passed on to the Sleep Nurse Team.
If you do not have access to the email contact the Sleep Admin Team on 01382 740736 and leave a message with your name, date of birth, problem and contact telephone number, this will be passed on to the Sleep Nurse Team.
How Do I Order New Equipment?
The process to order replacement equipment has changed. You no longer contact Resmed directly. If you have ordered equipment in the last year you are now on an automatic resupply system. This means your mask and filters will be sent to you on an annual basis directly from the suppliers at Resmed.
If you have not replaced equipment since pre pandemic please email us Tay.sleepservice@nhs.scot with the following information;
We will require to share this information with ResMed in order to request direct delivery of your equipment to your home address, you are consenting to ResMed processing your data for the purposes of supplying CPAP consumables only. The processing of your data by ResMed will be in accordance with the principals of data protection regulation and information security.
If at all possible, please use the email – possibly ask a family member if you do not usually use this form of communication.
If you have not replaced equipment since pre pandemic please email us Tay.sleepservice@nhs.scot with the following information;
- Mask Name
- Mask Size
- Tubing Details
- Your Name
- Postal Address
- Hospital Number
- Please include your telephone number - in case there is a need to clarify questions
We will require to share this information with ResMed in order to request direct delivery of your equipment to your home address, you are consenting to ResMed processing your data for the purposes of supplying CPAP consumables only. The processing of your data by ResMed will be in accordance with the principals of data protection regulation and information security.
If at all possible, please use the email – possibly ask a family member if you do not usually use this form of communication.
What should I do if I am having difficulties with my therapy or I no longer feel the benefit ?
Sometimes people may find that they start to feel like their therapy is no longer working or notice that their equipment isn't quite right.
Often this can be resolved easily.
In the first instance the Sleep Team would recommend following the links below to troubleshoot these issues.
If they persist please contact the Sleep Nurse Team directly for further advice by emailing tay.sleepservice@nhs.scot and advise of your name, date of birth, problem and best contact telephone number.
If you do not have access to email you may contact the Sleep Admin Team on 01382 740736 and leave a message, this will be passed on to the Sleep Nurse Team.
Often this can be resolved easily.
In the first instance the Sleep Team would recommend following the links below to troubleshoot these issues.
If they persist please contact the Sleep Nurse Team directly for further advice by emailing tay.sleepservice@nhs.scot and advise of your name, date of birth, problem and best contact telephone number.
If you do not have access to email you may contact the Sleep Admin Team on 01382 740736 and leave a message, this will be passed on to the Sleep Nurse Team.
What if I need to change my appointment?
Appointment queries only for Sleep Service contact Respiratory Bookings Team - 01382 740082.
