- 50 minute confidential appointments for talking about grief/loss, challenging relationships, stress, work, illness, caring responsibilities etc
- Active listening, assets-based model
- Patient is in control of subject matter – whatever they find challenging at the time
- Flexible timing of follow up appts. (usually up to 6 max.)
- Appointments usually available within a week (9-5 mon-fri) by phone or F2F in GP practice
Community Listening Service
Who We Are
Who to Refer
- Age 16+ and registered with an NHS Tayside GP practice
- Struggling emotionally with any challenging life situation: health (theirs or family), relationships (work or home), loss/bereavement, life changes etc.
- Community or outpatient (for inpatient support, contact chaplain (01382 423 110)
Who Not to Refer
- those requiring a long-term befriender or practical support (see social prescribing services instead)
- anyone actively under the influence of alcohol/drugs and requiring specialist addiction services
- those with severe or enduring MH diagnosis who require specialist MH input
- anyone actively in crisis
How to Refer
Self and clinician referrals welcome
- 01382 423 116
- 0796 777 1941
- tay.listening@nhs.scot
- GP reception if service is present in surgery
Alternatives to Referral
If unsure if right referral, we can speak to patient and cross-refer to social prescribing, third sector services etc or back to GP if needed.