Out of hours
There is direct access to a professional to professional phone line in the out of hours period that is available for all care homes.
If you are unaware of this number please contact your local Senior Nurse or Scottish Care Independent Sector Lead to find out more.
In order that calls may be triaged effectively and appropriately please ensure that you have all the information to hand prior to making the call. We would suggest the use of an sbar format and the use of the documents below.
If you are unaware of this number please contact your local Senior Nurse or Scottish Care Independent Sector Lead to find out more.
In order that calls may be triaged effectively and appropriately please ensure that you have all the information to hand prior to making the call. We would suggest the use of an sbar format and the use of the documents below.