Referral Information for Dental Professionals

Our referral policy aims to improve the service that is offered to you and your patients by:

  • Allocating your patients to the most appropriate clinic for their consultation
  • Seeing your patients within Government guidelines
  • Streamlining our processes to improve the care we provide for your patients
  • Reducing the amount of time your patient spends at the hospital
  • Writing back to you within four weeks of seeing your patient
To help us achieve this and to improve your patients’ experiences at the hospital, we need certain information from you each time you refer a patient. This approach will enable us to work more efficiently for you and your patients and to improve the access for those in need. It is essential the patient understands that most referrals are for advice and that there are criteria governing which patients are accepted for treatment.

Every referral must be signed by you and include:
  • Patient’s name, date of birth, address, post code and telephone numbers
  • Medical practitioner details
  • Medical history
  • Reason for referral, including history of condition and treatment provided to date
  • Recent, high quality radiographs, where appropriate

Referrers are able to describe the referral as routine, soon or urgent. Based on the referral information and your description we will screen the referrals in a timely manner and allocate to an appropriate clinic.

Study casts are occasional useful in the consultation process and can be posted to Dundee Dental Hospital & School. If necessary, please ask your patient to bring these to their consultant appointment.

During treatment, your patients may require some aspects of routine and emergency dental care from you. This emergency care is sometimes related to treatment underway in the Dental Hospital, we ask that your patients are seen, if appropriate, in your practice for these emergencies. Once treatment is complete, your patients will be discharged back to your care for ongoing maintenance and routine care.

Referrals

All referral letters should be sent to the appropriate department at the following address:

Referrals Team
Dundee Dental Hospital & School
Park Place
Dundee
DD1 4HR

The referral guidelines/information for each department can be accessed through the following links:
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1926 - 2022