- if you are not injured or are not sure, call 111
- if you are seriously injured or your life is at risk call 999 and ask for an ambulance
- if you are not injured and unable to get off the floor, call 111 and ask for assistance
- use a community alarm, if you have one
- use a phone to call a relative, friend or neighbour
- ask your smart speaker, if you have one, to call someone who can help you
- try shouting, or banging on a wall, to try to attract your neighbour’s attention
- if you are not injured NHS Inform has advice on getting up off the floor (NHS Inform)
Report your falls to any Health or Social Care worker you are in contact with (e.g. General Practitioner, District Nurse, Social Worker, Occupational Therapist).