Frequently asked questions

Patients and visitors frequently ask the following questions. Here you will find some of the most common.

Visiting

We operating an 'Open Visiting hours' policy.
Within reason, visitors are welcome throughout the day.
However, we discourage visiting during mealtimes unless prior arrangements made.
It is also helpful if visitors avoid attending during the daily ward rounds (9.00 - 11.00).
We would advise no more than 2 - 3 visitors at the bedside at any one time.

Meal times

Breakfast 8.15 - 9.00
Lunch 13.00 - 13.45
Dinner 17.45 - 18.30

Keeping Connected

Mobile phones can be used. Please respect the circumstances of patients nearby.
Computers and tablets can be used.
In-patient WiFi is available.

Why can tests take so long to happen?

If you require special tests in other departments (eg x-ray or endoscopy) we will try to have these done as quickly as possible.
However, on occasion there may be emergency cases which take priority and this can cause delay.
Please be patient.

What if a patient has urgent business outside the hospital?

We understand that circumstances can arise whilst you are in hospital that may require you to leave for a short time to attend to.
Please discuss with your Medical and Nursing team and we can help.