User Feedback 2024
Many thanks to those of you who have responded to our Genetics User Survey. There were many comments of satisfaction and we hope to maintain a high level of service. As most of the comments were anonymous, we have opted to update you here:
1. Additional testing for challenging melanocytic lesions
There has been some preliminary work on a Scottish Genomics-Test Advisory Group (SG-TAG) for Cancer submission to progress this. Please see the Scottish Strategic Network for Genomic Medicine (SSNGM) website for information on how to submit requests for cancer genomic tests through the SG-TAG process.
2. Additional testing for copy number variants (CNV), alanine tract expansions and mosaicism where relevant
Please see the Scottish Strategic Network for Genomic Medicine website for information on how to submit requests for rare and inherited disease genomic tests through the SG-TAG process.
3. Availability of Non-Invasive Prenatal Testing (NIPT)
There is only one NIPT run a week due to the expected sample numbers in Scotland supporting this model. Perhaps in the future this will change, as numbers are more than anticipated.
4. The ability to request testing for BCR:ABL FISH and JAK2 and related mutation testing simultaneously
ICE requesting was updated to allow for this scenario.
5. Turnaround time for certain Haematology tests require up-dating to meet the requirements of current clinical practice
The turnaround times are under discussion with the SSNGM, HaTS and the Genomic Network laboratories.
6. Reports have too much jargon
All reports have a result summary and the cytogenetic 'jargon' should be in the technical comment at the bottom of the report. We participate in external quality assessment and follow our professional guidelines for reporting.
7. Request for NHS Highland reports to be uploaded to Clinical Portal
We will consider how this can be achieved.
8. Additional testing for a mosaic skin disorders panel
This testing is available by sending samples to England. Please see the Scottish Strategic Network for Genomic Medicine website for information on how to submit requests for rare and inherited disease genomic tests through the SG-TAG process.
9. Reports for NHS Tayside not found on Clinical Portal
A clinician stated that genetics reports are not available on Clinical Portal (issued since July 2022) for NHS Tayside patients. A guide was sent to the Clinician on how to access the genetics reports and they can now see them. If NHS Tayside users are having difficulties with this please contact the laboratory.
Most of the responses received were anonymous. However, some of the comments required more specific information for us to provide an appropriate response. Please contact the department directly if you have any specific issues, queries or concerns that need to be addressed. Contact our Duty Scientist by email in the first instance (Tay.esrg@nhs.scot).
Last updated 30/05/2024