Dundee Health and Social Care Partnership

The key improvements in Dundee Health and Social Care Partnership are:

Establishment of Clinical Lead for Mental Health and Learning Disabilities post ensuring availability of senior clinical experience in driving forward safe and effective services whilst planning and operationalising future service design
Establishment of two additional Team Lead posts across Community Mental Health Services, a dedicated Nurse Manager for Mental Health and Learning Disability Services and establishment of a Mental Health Improvement Advisor post
Establishment of an Adverse Event Management Process (with Standard Operating Procedures) to oversee all Red and Amber events. Increased number of people trained in Root Cause Analysis and investigation methodology, direct link between Adverse Event investigation outcomes and on-going improvement plans and associated governance and improving family involvement in review process
Established system of ongoing co-production through voluntary sector led forums for people with lived experience, Making Recovery Real initiative and local community planning networks. Views and wishes of people with lived experience are central to strategic planning and service redesign
Additional two Mental Health Officer posts to ensures all statutory requirements related to Mental Health Officer work is covered and provides an adequate leadership capacity to support both a dedicated MHO team and satellite MHO based more widely within the Health and Social Care Partnership
Patient Assessment, Liaison & Management Service (PALMS), Community Listening Service and Sources of Support Link workers cooperating within Cluster Models to improve timely availability of advice and support both to people themselves and the General Practice colleagues wrapped around them
Five Peer support workers employed within voluntary sector to support people at an early stage and/or encourage enable and improve access to statutory services
Draft Suicide Prevention Strategy produced in late 2019
Decision to widen and enhance the provision of post-discharge support for people leaving inpatient and mental health crisis care
Agreement to design and implement unified pathways for people with significant mental health and substance misuse challenges. Whole System of Care group established in January 2020, to oversee developments
Agreement to develop triage response with Ambulance Service/ Police/ Emergency Department to streamline access to short term support
Agreement to commission two properties during 2020 with availability and provision of 24/7 short-term support for people experiencing distress